Use passwords of at least twelve (12) characters or more (longer is better). Use a combination of uppercase letters, lower case letters, numbers, and special characters (for example: !, @, &, %, +) in all passwords. Please keep your passwords in a safe place. Create a username that you will remember. You can use your username or email address to log in. Take note: you can never change your username. You can however change your display name, first name and last name under the MY DETAILS section. Please contact us if you need any help.